About Dualog

Dualog provides innovation at sea delivered with passion. We exist to bring ships and shore closer, with the bold ambition to see Dualog on all ships. The biggest shipping companies globally and thousands of seafarers use Dualog services daily to run business-critical operations and stay in touch with colleagues and loved ones ashore.

We have four offices around the world, as well as remote workers. Working for Dualog, you can opt to work from one of our offices or remotely.


The role:

Dualog IT Operations is responsible for all infrastructure and IT services for internal and customer systems. You will be part of the Operations Team in Norway whose primary responsibility is maintaining an operational platform that can provide the end users, internal and external, with the best possible IT services.

Responsibilities:

  • Monitoring and maintenance of Dualog IT services and infrastructure
  • Technical assistance to other departments and joint projects
  • Implementation and maintenance of IT security throughout Dualog
  • Plan and configure hardware and infrastructure changes

Key Personal Skills:

  • High sense of responsibility and integrity
  • Smart, curious, information seeking with good learning ability
  • Good communication skills, written and verbal English is a must, and Scandinavian language is plus
  • Excellent problem-solving skills and decision-making ability in both team and individually
  • Security-minded approach when solving a task

Key Technical Skills & Experience:

Minimum 5 years of experience in business-critical IT environment with 24/7 operations. Must have good working experience with some or more of the following:

  • Firewalls, switches and IP networking in general
  • Deployment and maintenance of Microsoft and Linux operating systems
  • Database maintenance - Oracle, MS SQL, and MongoDB
  • Office 365, Azure and IBM Cloud
  • Elasticsearch, Kibana, Logstash
  • E-mail architecture and infrastructure
  • Web server technologies
  • Container orchestration
  • High availability, redundancy, and failover planning
  • IT project management
  • Experience working with system monitoring tools and shell scripting (PS, Perl, VB, SQL, etc.)